Tisserand X Create8

A fully custom Shopify ecommerce experience designed for Tisserand Aromatherapy, focused on improving UX, performance and flexibility while creating a cleaner, more premium customer journey across the site.

Creating a Better Ecommerce Experience

Tisserand Aromatherapy approached the project looking to improve both the look and functionality of their online store. The existing website had a number of user experience pain points, and the goal was to create a smoother, more intuitive shopping journey that better reflected the quality and wellness-focused nature of the brand.

Through a fully custom Shopify build, we were able to rethink key areas of the customer experience while giving the Tisserand team a more flexible and scalable platform moving forward.

Services

Custom Shopify Development

UX & Wireframe

Visual Design

Content Writing

Paid Marketing

A Fully Custom Shopify Build

This project was developed as a completely custom Shopify experience, allowing us to tailor the design and functionality specifically around the needs of the brand and its customers.

From bespoke layouts and refined user journeys through to custom content sections and improved product presentation, every aspect of the site was designed to create a cleaner and more premium ecommerce experience.

As part of the build, we also managed large-scale product and store data migrations, helping ensure a smooth transition onto Shopify while maintaining product information, customer data and overall store integrity throughout the process.

The result is a website that feels modern, easy to navigate and much more aligned with the overall Tisserand brand.

Focused on UX, SEO & Performance

A major focus throughout the project was improving the overall usability and technical performance of the website.

We implemented UX improvements across key customer touchpoints to reduce friction and improve navigation, alongside performance optimisations that significantly improved site speed and responsiveness.

SEO considerations were also built into the project from the ground up, helping provide a stronger foundation for organic visibility while ensuring the site remained fast and user-friendly across devices.

Supporting Customer Loyalty

Alongside the custom build work, the project also included the implementation of an enhanced loyalty experience designed to support repeat purchases and long-term customer engagement.

Combined with the improved user experience and smoother shopping journey, the new platform has helped contribute towards increased recurring customer revenue and a stronger overall ecommerce experience.

Built Through Collaboration

One of the standout aspects of the project was the collaborative relationship with the Tisserand team. Their hands-on involvement throughout the build helped shape a website that not only performs well technically, but also feels authentic to the brand itself.

Internally, the project was also a strong collaborative effort across the team, bringing together UX, design and development to create a polished final experience that continues to evolve with the brand.

The Outcome

The finished website delivers a significantly improved ecommerce experience that better reflects the quality and reputation of the Tisserand brand.

Through a fully custom Shopify build, enhanced UX, improved site performance and a smoother customer journey, the new platform provides a stronger foundation for both customer engagement and long-term growth.

Combined with successful product data migrations, loyalty functionality and ongoing SEO and performance improvements, the project has helped create a faster, more flexible and conversion-focused experience that continues to support recurring customer revenue.